The primary function of the Sales Specialist Flooring is to serve as the store expert on flooring by providing detailed product information
to both customers and other Lowe's employees. The Sales Specialist Flooring is expected to conduct sales activities and build relationships
with customers including promoting and recommending products, plans, or installation services that match customer needs, informing
customers on pricing, options, or status on pending orders, keeping shelves stocked and correctly displayed, and coordinating successful
completion of projects and orders. This includes performing order management duties such as entering new orders for customers,
reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues. The Sales Specialist Flooring is also
responsible for providing excellent customer service through the daily execution of Lowe’s customer service programs, following up on
completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading
merchandise. This includes training associates, operating store equipment and supporting other departments as needed. The Sales
Specialist Flooring is also required to maintain a safe and secure work environment by complying with company policies and procedures
for merchandising, housekeeping, safety, and monitoring for potential theft or security risks. Lastly, the Sales Specialist Flooring is
responsible for completing all other duties as assigned.
Requires morning, afternoon, and evening availability any day of the week. Required to work a Corporate schedule determined by Staffing
Department, but may be changed by store management based on the needs of the store. Requests to be scheduled off for a specific day
require advanced notification and approval by supervisor. Hourly Full Time or Part Time: Generally scheduled 39 to 40 or 10 to 25 hours
per week, respectively; more hours may be required based on the needs of the store.
Together, Lowe’s retail store employees welcome over 16 million customers every week. Whether they’re helping a homeowner with a kitchen renovation or a professional builder with essential supplies, they share a passion to serve and thrive on making our customers' dreams come true – project after project.
That’s why we offer our employees generous benefits and incentives that fit the way they live and the career development opportunities they need to grow and advance, like our unique management development program. We invite you to join our team and experience the “Power of We” at one of more than 2,355 Lowe's stores across North America.